Responsible Gaming at 6z6 — Play Smart, Stay in Control

6z6 maintains a strict minimum age policy: no person under the age of 18 years may register an account, make a deposit, or place any wager on the 6z6 platform. This policy is non-negotiable and is enforced through multiple layers of verification.

At the point of registration, all users are required to confirm that they are 18 years of age or older. 6z6 reserves the right to request documentary proof of age at any time — including before processing any withdrawal. Acceptable age verification documents include a valid national identity card (NID), passport, or birth certificate. Where age cannot be confirmed to our satisfaction, the account will be suspended pending verification.

If 6z6 determines or has reasonable grounds to suspect that an account is held by a person under the age of 18, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter may be referred to the appropriate authorities. Any winnings accumulated by an underage player will be forfeited in full.

Protecting minors from gambling harm is a shared responsibility. If you are a parent or guardian in Bangladesh, we strongly encourage you to:

• Use parental controls and device-level content filtering to restrict access to gambling websites.
• Keep your 6z6 login credentials strictly private — never share your username or password with anyone in your household.
• Talk openly with younger family members about the risks associated with gambling.
• Contact our support team immediately if you believe a minor has accessed a 6z6 account.

6z6 cooperates fully with family members and guardians who report underage account access. Reports can be submitted to [email protected] with the subject line "Underage Account Report".

Self-exclusion is one of the most powerful responsible gaming tools available to 6z6 players. If you feel that your gambling has become difficult to control, or if you simply want a complete break from the platform for any reason, 6z6's self-exclusion programme allows you to block your own access for a defined period or permanently.

How Self-Exclusion Works: When you activate self-exclusion, your 6z6 account is immediately suspended. You will be unable to log in, make deposits, place bets, or receive marketing communications for the entire duration of your chosen exclusion period. Any pending withdrawals of verified funds will still be processed during the exclusion period.

Available Exclusion Periods:

• 6 months — suitable for players who need a medium-term break to reassess their gambling habits.
• 1 year — recommended for players experiencing moderate concern about their gambling behaviour.
• 3 years — for players with more serious concerns who require an extended period away from gambling.
• Permanent exclusion — for players who wish to close their account indefinitely with no option to reopen.

How to Request Self-Exclusion: Contact 6z6 customer support at [email protected] with the subject line "Self-Exclusion Request". State your preferred exclusion duration clearly. Your account will be suspended within 24 hours of receiving your request. You may also contact our live chat support team directly for faster processing.

Reactivation Policy: For time-limited exclusions (6 months, 1 year, 3 years), reactivation requests will only be considered after the full exclusion period has elapsed. A mandatory 7-day cooling-off period will apply before reactivation is confirmed. Permanent exclusions cannot be reversed.

We strongly encourage any player who is considering self-exclusion to also seek support from one of the independent resources listed in Section 7 of this page.

6z6 offers voluntary deposit and loss limit controls that allow you to place firm boundaries on your gambling spend. These tools are available to all registered players and are among the most effective ways to maintain healthy gambling habits over the long term.

Deposit Limits: You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, 6z6 will not permit any further deposits until the limit period resets. Deposit limits can be set or adjusted by contacting our support team.

• Daily deposit limit: Caps the total amount you can deposit in any single 24-hour period.
• Weekly deposit limit: Caps the total amount you can deposit in any rolling 7-day period.
• Monthly deposit limit: Caps the total amount you can deposit in any rolling 30-day period.

Reducing vs. Increasing Limits: Any request to reduce a deposit limit takes effect immediately. Requests to increase a deposit limit are subject to a mandatory 7-day waiting period to give you time to reconsider. This asymmetry is intentional — making it easier to restrict spending and harder to loosen restrictions is a fundamental principle of responsible gaming design.

Loss Limits: In addition to deposit controls, you may request a loss limit — a cap on the total amount you are permitted to lose within a defined period. Once this threshold is reached, you will be unable to place further wagers until the period resets or until you contact support to adjust the limit.

Wager Limits: Players may also request per-bet wager limits, which cap the maximum stake on any single bet or spin. This is particularly useful for players who find it difficult to resist placing high-stakes single wagers during a session.

To set any of the above limits, contact 6z6 customer support at [email protected] or via live chat. All limit requests are processed within 24 hours, and reducing requests take effect immediately upon confirmation.

Sometimes a player needs a short break — not a full self-exclusion, but a defined pause to step back and reset. 6z6's time-out and cooling-off tools are designed exactly for this purpose. They allow you to temporarily suspend your account for a short period without the long-term commitment of a formal self-exclusion.

Time-Out Feature: A time-out suspends your 6z6 account for a short, fixed period of your choosing. During a time-out, you cannot log in, deposit, or place wagers. Time-out periods are available in the following durations:

• 24 hours — an overnight cooling-off period after an intense session.
• 48 hours — a weekend break to reset perspective.
• 7 days — a week-long pause to evaluate gambling habits.
• 30 days — a month-long break for more meaningful reflection.

Session Reminders: 6z6 supports voluntary session duration reminders. You can request to receive an in-platform notification after you have been logged in for a continuous period of 30 minutes, 1 hour, or 2 hours. These reminders are not forced log-outs — they are gentle prompts to take a break, review your session spend, and make a conscious decision about whether to continue playing.

Session Time Limits: For players who want a harder control, you may also request a session time limit — a maximum continuous play duration per session, after which you are automatically logged out. Common session time limits requested by 6z6 players are 1 hour, 2 hours, and 3 hours per day.

All time-out and session control requests are processed by contacting our support team at [email protected]. Time-outs take effect within 2 hours of your request being confirmed.